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SPECIALIZING IN THE HOSPITALITY INDUSTRY Sales Training Customer Service Training Leadership Training Mystery Shop Calls Task Force Service Special Projects
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Welcome to Five Star Training!
REAL
TRAINING THAT RESULTS IN REAL $ REVENUE $....BOTTOM LINE. Training with action
plans to ensure your ROI is exceeded.
We create a training journey for your team that is full of energy, music,
hands on activities and that results in revenue. Let us know how and where we can serve you! We travel to your
location.
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Ida Pesce-Figueroa Proud author of "The New Generation Of Selling" Click here to purchase book
www.publishamerica.com/shopping/shopdisplayproducts.asp
The New Generation of Selling is a book that explains the sales process in today’s world. Selling
has changed and we cannot do business the same way we did ten years ago. There is a sense of urgency and lack of patience
out there. We need to accommodate our clients’ needs.
The chapters are very relevant to real-life selling
and what our clients are thinking and what we should be doing. The book is perfect for all experience levels and will energize
your sales process.
Although the book is geared towards the hospitality industry, if you are in sales for any industry,
then this is a must-read. The book will guide you through the selling process relevant to today and share knowledge on the
six must-have habits of a great sales person, what the client wants and taking a look at your sales personality. Closing the
sale and negotiating the contract are a couple of the great chapters you will find in this book.
Ida will take
you on a journey to learn about the sales process in today’s world along with sharing some of her stories as a sales
veteran in the hospitality industry for many years.
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What you get with every Five Star Training: Completed action plans for follow up- Sales Training is the first
step but to make it effective we need to have action plans in place to follow through. (3 months of action plans specific
to your property).
A dedicated
and experienced trainer that will be available for 30 days following your initial sales training for additional questions
or coaching if needed.
Fun,
exciting and hands on sales training in every class to ensure your employees are getting live experience and have an interest
to learn and retain the sessions.
A
completion certificate for each training session completed and signed by the trainer.
Out of the box thinking and delivery for your staff.
Training with
an attitude! Invest in your
people if you want them to invest in your company. Some sales professionals just do not know what to ask or how to negoitiate
successfully. Others get comfortable with the routine, but our clients are always changing and their needs are always changing.
If we're not changing with the new technologies, we will be second to our competitors. Five Star Training delivers in depth
hotel training that makes a difference. We use hands on, active, and high energy training in each of the sessions. Five Star
Training uses real hotel examples in our hands on learning exercises for each hotel training session.
Check out
our mystery shop calls or hotel task force services.
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